53-1-710 . Approved 2-1-1 service providers. (1) Only an approved service provider may provide 2-1-1 telephone services after July 1, 2006. The department shall approve 2-1-1 service providers after considering the following: (a) the ability of the proposed 2-1-1 service provider to meet the national 2-1-1 standards recommended by the alliance of information and referral systems and adopted by the national 2-1-1 collaborative in October 2002; (b) the financial stability of the proposed 2-1-1 service provider; (c) the community support for the proposed 2-1-1 service provider; (d) the proposed 2-1-1 service provider's relationships with other information and referral services; (e) the proposed 2-1-1 service provider's record of providing existing 2-1-1 services; and (f) the proposed 2-1-1 service area. (2) An existing 2-1-1 service provider may apply for the geographical area in which the service provider is currently approved to offer 2-1-1 telephone services.
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