1. Every health insurance carrier offering policies of insurance in this state shall use standardized information for the explanation of benefits given to the health care provider whenever a claim is paid or denied. As used in this section, the term "health insurance carrier" shall have the meaning given to "health carrier" in section 376.1350 . Nothing in this section shall apply to accident-only, specified disease, hospital indemnity, Medicare supplement, long-term care, short-term major medical policies of six months or less duration, other limited benefit health insurance policies. 2. The standardized information shall contain the following: (1) The name of the insured; (2) The insured's identification number; (3) The date of service; (4) Amount of charge; (5) Explanation for any denial; (6) The amount paid; (7) The patient's full name; (8) The name and address of the insurer; and (9) The phone number to contact for questions on explanation of benefits. 3. All health insurance carriers shall use the standard explanation of benefits information after January 1, 2002.
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