(a) This section applies to telephone directories distributed by, or on behalf of, a telephone company other than advertisement-based business directories. (b) A telephone company may not be required to distribute a telephone directory to an address in the State unless the property owner or an occupant requests the telephone directory. (c) (1) If a telephone company elects not to distribute a print telephone directory to a customer at an address in the State, the telephone company shall provide notice as to how the customer may request a print telephone directory. (2) The notice required under paragraph (1) of this subsection shall: (i) include a toll-free telephone number a customer may call to request a print telephone directory; and (ii) be included: 1. in each customer's bill at least once each year; 2. on the telephone company's website; and 3. in bold red print, on the front cover and the table of contents page of any print advertisement-based business directory distributed on behalf of the telephone company through September 30, 2016. (3) If a customer requests a print telephone directory, the telephone company shall deliver the print telephone directory to the customer at no cost to the customer.
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