(a) The Commission shall develop a training and educational program for any entity or individual that is licensed by the Commission as an electricity supplier, a gas supplier, an energy salesperson, or an energy vendor. (b) The Commission shall develop the program in consultation with interested stakeholders, including electricity suppliers, gas suppliers, energy salespersons, and energy vendors. (c) The program shall require that a designated representative of each licensed electricity supplier, licensed gas supplier, licensed energy vendor, or licensed energy salesperson demonstrate a thorough understanding of the Commission's regulations regarding: (1) sales; (2) consumer protection; and (3) any other matter the Commission deems appropriate. (d) At the conclusion of the training, the Commission shall: (1) conduct an examination; and (2) on a satisfactory score, certify that the designated representative of the licensed electricity supplier, licensed gas supplier, licensed energy salesperson, or licensed energy vendor has successfully completed the training. (e) (1) The Commission shall determine the schedule and frequency by which a designated representative of a licensed electricity supplier, licensed gas supplier, licensed energy salesperson, or licensed energy vendor must complete the training and certification. (2) A designated representative of a new electricity supplier, gas supplier, energy salesperson, or energy vendor shall complete the training and certification prior to the issuance of a license. (f) The Commission may adopt regulations that include appropriate penalties or sanctions for failure to comply with this section. (g) (1) The Commission shall use the following funding sources for the initial development of the training and educational program: (i) the assessments collected in accordance with § 2-110 of this article; or (ii) funds deposited into the Education and Protection Fund in accordance with § 7-310 of this subtitle. (2) The Commission may establish reasonable fees to pay for the costs of the program.
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