Maryland Code § IN-15-1004

Section IN-15-1004
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(a) For services rendered by a person entitled to reimbursement under §
15-701(a) of this title or by a hospital, as defined in § 19-301 of the Health - General
Article, an insurer, nonprofit health service plan, or health maintenance
organization:
(1) shall accept the uniform claims form and any attachments
approved or adopted by the Commissioner under § 15-1003 of this subtitle:
(i) as a properly filed claim with all necessary documentation;
and
(ii) as the sole instrument for reimbursement; and
(2) may not impose as a condition of reimbursement a requirement
to:
(i) modify the uniform claims form or its content; or
(ii) submit additional claims forms.
(b) (1) A uniform claims form submitted under this section shall be
completed properly and may be submitted by electronic transfer.

(2) If the health care practitioner rendering the service is a certified
registered nurse anesthetist or certified nurse midwife, the uniform claims form shall
include identification modifiers for the certified registered nurse anesthetist or
certified nurse midwife that indicate whether the service is provided with or without
medical direction by a physician.
(c) In accordance with §§ 15-1003(d)(1)(ii) and 15-1005(c) of this subtitle,
if the legitimacy or appropriateness of a health care service is disputed, an insurer,
nonprofit health service plan, or health maintenance organization may request
additional medical information that describes and summarizes the diagnosis,
treatment, and services rendered to the insured.
(d) (1) Insurers, nonprofit health service plans, and health maintenance
organizations shall provide and update, as appropriate, all contracting providers and
any other provider on request, with a manual or other document that sets forth the
claims filing procedures, including:
(i) the address where the claims should be sent for processing;
(ii) the telephone number at which providers' questions and
concerns regarding claims may be addressed;
(iii) the name, address, and telephone number of any entity to
which the insurer, nonprofit health service plan, or health maintenance organization
has delegated the claims payment function, if applicable; and
(iv) the address and telephone number of any separate claims
processing center for specific types of applicable services.
(2) If an insurer, nonprofit health service plan, or health
maintenance organization has delegated its claims processing function to a third
party, the delegation agreement:
(i) shall require the claims processing entity to comply with
the requirements of this subtitle; and
(ii) may not be construed to limit the responsibility of the
insurer, nonprofit health service plan, or health maintenance organization to comply
with the requirements of this subtitle.
(e) (1) If necessary to determine eligibility for benefits or to determine
coverage, an insurer, nonprofit health service plan, or health maintenance
organization may obtain additional information from its insured, member, or

subscriber, the employer of the insured, member or subscriber, or any other
nonprovider third party.
(2) If obtaining additional information results in a delay in paying a
claim, the insurer, nonprofit health service plan, or health maintenance organization
shall pay interest in accordance with the provisions of § 15-1005(g) of this subtitle.
(f) The Commissioner may impose a penalty not exceeding $5,000 on an
insurer, nonprofit health service plan, or health maintenance organization that
violates this section.

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