Maryland Code § CL-14-1207

Section CL-14-1207
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(a) A consumer reporting agency shall make the disclosures required under
§ 14-1206(a) of this subtitle during normal business hours and on reasonable notice.
(b) The disclosures required under § 14-1206(a) of this subtitle shall be
made to the consumer:
(1) In person if he appears in person and furnishes proper
identification;
(2) By telephone if he has made a written request, with proper
identification, for telephone disclosure and the toll charge, if any, for the telephone
call is prepaid by or charged directly to the consumer; or
(3) In writing if the consumer makes a written request and furnishes
proper identification.
(c) Any consumer reporting agency shall provide trained personnel to
explain to the consumer any information furnished to him pursuant to § 14-1206 of
this subtitle.
(d) The consumer shall be permitted to be accompanied by one other person
of his choosing, who shall furnish reasonable identification. A consumer reporting
agency may require the consumer to furnish a written statement granting permission
to the consumer reporting agency to discuss the consumer's file in the person's
presence.
(e) Except as provided in § 14-1221 of this subtitle, no consumer may:
(1) Except as to false information furnished with malice or willful
intent to injure the consumer, bring any action or proceeding in the nature of
defamation, invasion of privacy, or negligence with respect to the reporting of
information against any consumer reporting agency, any user of information, based
on information disclosed pursuant to this section or § 14-1206 or § 14-1212 of this
subtitle; or

(2) Bring any action or proceeding against a person who furnishes
information to a consumer reporting agency in the nature of defamation, invasion of
privacy, or negligence for unintentional error.

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