Maine Code § 24-A-4303-C

Protection from surprise bills and bills for out-of-network emergency services
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1. Surprise bill defined. As used in this section, unless the context otherwise indicates, "surprise
bill" means a bill for health care services, including, but not limited to, emergency services, received
by an enrollee for covered services rendered by an out-of-network provider, when such services were
rendered by that out-of-network provider at a network provider, during a service or procedure
performed by a network provider or during a service or procedure previously approved or authorized
by the carrier and the enrollee did not knowingly elect to obtain such services from that out-of-network
provider. "Surprise bill" does not include a bill for health care services received by an enrollee when a
network provider was available to render the services and the enrollee knowingly elected to obtain the
services from another provider who was an out-of-network provider.
[PL 2019, c. 668, §2 (AMD).]
1-A. "Knowingly elected to obtain such services from that out-of-network provider" defined.
As used in this section, unless the context otherwise indicates, "knowingly elected to obtain such
services from that out-of-network provider" means that an enrollee chose the services of a specific
provider, with full knowledge that the provider is an out-of-network provider with respect to the
enrollee's health plan, under circumstances that indicate that the enrollee had and was informed of the
opportunity to receive services from a network provider but instead selected the out-of-network
provider. The disclosure by a provider of network status does not render an enrollee's decision to
proceed with treatment from that provider a choice made knowingly pursuant to this subsection.
[PL 2019, c. 668, §2 (NEW).]
2. Requirements. With respect to a surprise bill or a bill for covered emergency services rendered
by an out-of-network provider:
A. A carrier shall require an enrollee to pay only the applicable coinsurance, copayment, deductible
or other out-of-pocket expense that would be imposed for health care services if the services were
rendered by a network provider. For an enrollee subject to coinsurance, the carrier shall calculate
the coinsurance amount based on the median network rate for that health care service; [PL 2019,
c. 668, §2 (AMD).]
B. Except as provided for ambulance services in paragraph D-1, unless the carrier and out-of-
network provider agree otherwise, a carrier shall reimburse the out-of-network provider or enrollee,
as applicable, for health care services rendered at the greater of:
(1) The carrier's median network rate paid for that health care service by a similar provider in
the geographic area where the service was provided; and
(2) The median network rate paid by all carriers for that health care service by a similar
provider in the geographic area where the service was provided as determined by the all-payer
claims database maintained by the Maine Health Data Organization or, if Maine Health Data
Organization claims data is insufficient or otherwise inapplicable, another independent medical
claims database specified by the superintendent; [PL 2023, c. 591, §1 (AMD).]
C. Notwithstanding paragraph B, if a carrier has an inadequate network, as determined by the
superintendent, the carrier shall ensure that the enrollee obtains the covered service at no greater
cost to the enrollee than if the service were obtained from a network provider or shall make other
arrangements acceptable to the superintendent; [PL 2019, c. 668, §2 (AMD).]
D. [PL 2019, c. 668, §2 (NEW); MRSA T. 24-A §4303-C, sub-§2, ¶D (RP).]
REVISOR'S NOTE: Paragraph D was repealed October 1, 2021. PL 2021, c. 241, §1 attempted
to strike the language that repealed the paragraph, but did not take effect in time.

D-1. Unless the carrier and out-of-network provider agree otherwise, a carrier shall reimburse an
out-of-network provider for ambulance services that are covered emergency services at the rate
applicable to the out-of-network provider pursuant to section 4303-F. [PL 2023, c. 591, §2
(NEW).]
E. If an out-of-network provider disagrees with a carrier's payment amount for a surprise bill for
emergency services or for covered emergency services as determined in accordance with paragraph
B or paragraph D, the carrier and the out-of-network provider have 30 calendar days to negotiate
an agreement on the payment amount in good faith. If the carrier and the out-of-network provider
do not reach agreement on the payment amount within 30 calendar days, the out-of-network
provider may submit a dispute regarding the payment and receive another payment from the carrier
determined in accordance with the dispute resolution process in section 4303-E, including any
payment made pursuant to section 4303-E, subsection 1, paragraph G; and [PL 2021, c. 241, §2
(AMD).]
F. The enrollee's responsibility for payment for covered out-of-network emergency services must
be limited so that if the enrollee has paid the enrollee's share of the charge as specified in the plan
for in-network services, the carrier shall hold the enrollee harmless from any additional amount
owed to an out-of-network provider for covered emergency services and make payment to the out-
of-network provider in accordance with this section or, if there is a dispute, in accordance with
section 4303-E. [PL 2019, c. 668, §2 (NEW).]
[PL 2023, c. 591, §§1, 2 (AMD).]
3. Payment after resolution of disputes. Following an independent dispute resolution
determination pursuant to section 4303-E, the determination by the independent dispute resolution
entity of a reasonable payment for a specific health care service or treatment rendered by an out-of-
network provider is binding on a carrier, out-of-network provider and enrollee for 90 days. During that
90-day period, a carrier shall reimburse an out-of-network provider at that same rate for that specific
health care service or treatment, and an out-of-network provider may not dispute any bill for that service
under section 4303-E.
[PL 2019, c. 668, §2 (NEW).]

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