Maine Code § 10-1293

Warranty obligations
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1. Payment of warranty claim. Whenever a supplier and a dealer enter into an agreement
providing consumer warranties, the supplier shall pay any warranty claim made by the dealer for
warranty parts or service within 30 days after its receipt and approval. The supplier shall approve or
disapprove a warranty claim within 30 days after its receipt. If a claim is not specifically disapproved
in writing within 30 days after its receipt, it is deemed to be approved and payment must be made by
the supplier within 30 days.
A. A dealer that performs warranty work as provided for in this section must be compensated for
the dealer's labor in an amount that is not less than the reasonable and customary amount of time
required to complete such work, expressed in hours and fractions of hours, multiplied by the dealer's
established hourly labor rate. Prior to filing a claim for warranty work, the dealer shall notify the
supplier of the dealer's hourly retail labor rate. [PL 2005, c. 317, §1 (NEW).]
B. A dealer that performs warranty work as provided for in this section must be compensated for
parts used in fulfilling such warranty work in an amount that is not less than the dealer's costs for
such parts plus 20% or the supplier's suggested retail price for such parts, whichever is greater, plus
all freight and handling charges applicable to such parts, to reimburse the dealer's reasonable costs
of doing business and providing such warranty service on behalf of the supplier. If the warranty
work is provided on behalf of the supplier on a product sold by a nonservicing dealer, the
compensation for parts used in fulfilling such warranty work must be at an amount that is not less
than the supplier's suggested list price or dealer's cost plus 30%, whichever is greater, plus freight
and handling charges applicable to such parts. [PL 2011, c. 236, §15 (AMD); PL 2011, c. 236,
§18 (AFF).]
[PL 2011, c. 236, §15 (AMD); PL 2011, c. 236, §18 (AFF).]
2. Indemnity. Whenever a supplier and a dealer enter into a dealer agreement, the supplier shall
indemnify and hold harmless the dealer against any judgment for damages arising from breach of
warranty or rescission of the sale by the supplier.
[PL 1995, c. 462, Pt. A, §22 (NEW); PL 1995, c. 462, Pt. A, §23 (AFF).]

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