(1) The board shall receive complaints concerning any person licensed under this chapter relating to the licensee's business or professional practices. The board m ay investigate all complaints concerning any person licensed under the provisions of this chapter. The board may on its own volition initiate such an investigation and shall promulgate administrative regulations necessary for the administration of the provisions of this section. (2) If upon investigation there appears to be a violation of the provisions of this chapter, the board shall take such action as it deems necessary under the provisions of KRS 317A.140. (3) For the purpose of enforcing the provision s of this chapter, officers, agents, and inspectors of the board may enter upon premises of all facilities issued a permit or license by the board, at all reasonable times and during periods when those premises are otherwise open to the public, and make in spections to determine compliance with this chapter and the administrative regulations promulgated by the board, and inspect books, papers, or records pertaining to the licensed activity, a copy of which may be obtained by the board officer, agent, or inspector.
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