(a) Upon the finding of a violation, the secretary of state shall provide an appropriate remedy to resolve the grievance. The remedy may include: (1) An order to any respondent commanding the respondent to take specified action, or prohibiting the respondent from taking specified action; (2) An order directing the respondent or any of respondent's employees or agents to obtain additional training or education to prevent future violations; (3) Any other remedy as deemed appropriate by the secretary of state to prevent or remedy the violation or future violations. (b) The secretary of state may order either party to pay the costs of the hearing, based upon a finding by the secretary of state that such party's actions were egregious, frivolous, harassing, or were for an improper purpose.
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