1. A mediator may be designated in writing by the agency to conduct formal mediation of a complaint filed under this chapter. The written designation must specifically refer to this section. 2. If formal mediation is conducted by a mediator pursuant to this section, the confidentialityof all mediation communications is protected as provided in section 679C.108. Acts, ch 68, §3; 2024 Acts, ch 1170, §262
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