Sec. 3. (a) The commission may review any of the following or any combination of the following aspects of a utility company's operations: (1) Technical, financial, and managerial capacity. (2) Physical condition and capacity of the utility company's plant. (3) Compliance with Indiana or federal law or the commission's orders. (4) Provision of service to customers. (b) The commission may conduct a review under this section upon its own motion, a request of the office of the utility consumer counselor, or upon the filing of a complaint by a customer of the utility company. The commission's order for review must state facts to justify a review by the commission.
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