Sec. 20. The department may adopt rules under IC 4-22-2 to implement this chapter. IC 27-8-29 Chapter 29. External Review of Grievances 27-8-29-1 "Accident and sickness insurance policy" defined 27-8-29-2 "Appeal" defined 27-8-29-3 "Commissioner" defined 27-8-29-4 "Covered individual" defined 27-8-29-5 "Department" defined 27-8-29-6 "External grievance" defined 27-8-29-7 "Grievance" defined 27-8-29-8 "Grievance procedure" defined 27-8-29-9 "Health care provider" defined 27-8-29-10 "Insured" defined 27-8-29-11 "Insurer" defined 27-8-29-12 Insurer to establish external grievance procedures 27-8-29-13 Requirements for external grievance procedure; independent review organizations 27-8-29-14 Rights of individuals who file grievances 27-8-29-15 Independent review organizations; determinations 27-8-29-15.5 Information from independent review organization 27-8-29-16 Binding determinations 27-8-29-17 Reconsideration of resolution by insurer 27-8-29-18 Applicability of chapter 27-8-29-19 Annual certifications of independent review organizations 27-8-29-20 Documents of review organizations 27-8-29-21 Filing description of grievance procedure 27-8-29-22 Immunity from civil liability; work product or determination 27-8-29-23 Medicare 27-8-29-24 Rules
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