Sec. 4.6. (a) Beginning January 1, 2024, all applications for a new license or certificate or renewal of a license or certificate must be submitted electronically, unless an individual requests a paper copy of the application for a new license or certificate or renewal of a license or certificate from the agency. The agency shall prescribe the form and manner to request a paper copy. (b) Beginning January 1, 2024, before February 1 of each calendar year, the agency shall post on its website the following information: (1) The number of new licenses and certificates issued in the preceding calendar year, with the information separated by license and certificate type. (2) The average wait time for new licenses and certificates that were issued after submission of a completed application in the preceding calendar year, with the information separated by license and certificate type. (3) The number of licenses and certificates renewed in the preceding calendar year, with the information separated by license and certificate type.
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