Indiana Code § 22-12-7-12

Appeal of orders issued by office or division of department; informal discussions
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Sec. 12. (a) This section applies to an order issued by an officer, employee, or agent of an office or division within the department.       (b) The office or division issuing an order shall give a person who: (1) is aggrieved by the order; and (2) requests review of the order in verbal or written form; an opportunity to informally discuss the order with the office or division. Review under this subsection does not suspend the running of the time period in which a person must petition under IC 4-21.5-3-7 to appeal the order.       (c) The office or division issuing the order may, on its own initiative or at the request of any person, modify its order or reverse the order.       (d) An order issued by an office or a division may be appealed to the commission under IC 4-21.5-3-7 . A decision to deny a request to modify or reverse an order under subsection (c) is not appealable. However, orders issued under IC 22-14-2-7 , IC 22-14-2-7.5 , or IC 36-8-10.5 are appealed to the education board.       (e) If an order is appealed, the agency that is responsible for reviewing the order under subsection (d) or its designee shall conduct all administrative proceedings under IC 4-21.5 . In its proceedings, the agency conducting the proceeding may modify the order to impose any requirement authorized under this article or reverse the order.

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