Sec. 14. The office shall receive, investigate, and attempt to resolve complaints and concerns that: (1) are made by or on behalf of a patient, resident, or client of a long term care facility, except for an individual with a developmental disability who is receiving waiver services; and (2) involve the health, safety, welfare, or rights of a resident. [Pre-1992 Revision Citation: 16-10-4.5-12(a).]
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