services. (a) Each 9-1-1 PSAP and emergency service dispatched through a 9-1-1 PSAP must begin coordinating its activities with the mobile mental and behavioral health services established by the Division of Mental Health once all 3 of the following conditions are met, but not later than July 1, 2027: (1) the Statewide Committee has negotiated useful protocol and 9-1-1 operator script adjustments with the contracted services providing these tools to 9-1-1 PSAPs operating in Illinois; (2) the appropriate Regional Advisory Committee has completed design of the specific 9-1-1 PSAP's process for coordinating activities with the mobile mental and behavioral health service; and (3) the mobile mental and behavioral health service is available in their jurisdiction. (b) To achieve the conditions of subsection (a) by July 1, 2027, the following activities shall be completed: (1) No later than June 30, 2025, pilot testing of the revised protocols; (2) No later than June 30, 2026: (A) assessment and evaluation of the pilots; (B) revisions, as needed, of protocols and operations based on assessment and evaluation of the pilots; (C) implementation of revised protocols at pilot sites; and (D) implementation of revised protocols by PSAPs who are ready to implement, otherwise known as early adopters; and (3) No later than June 30, 2027, implementation of revised protocols by all remaining PSAPs, including any PSAPs that previously cited financial barriers to updating systems. protocol and 9-1-1 operator script adjustments with the contracted services providing these tools to 9-1-1 PSAPs operating in Illinois; completed design of the specific 9-1-1 PSAP's process for coordinating activities with the mobile mental and behavioral health service; and is available in their jurisdiction. revised protocols; operations based on assessment and evaluation of the pilots; sites; and who are ready to implement, otherwise known as early adopters; and revised protocols by all remaining PSAPs, including any PSAPs that previously cited financial barriers to updating systems.
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