Every health maintenance organization shall annually provide to its enrollees: (1) A description of services and information as to where and how to secure them; and (2) A clear and understandable description of the health maintenance organization's method for resolving enrollee complaints. Every health maintenance organization shall annually provide to its enrollees: (1) A description of services and information as to where and how to secure them; and (2) A clear and understandable description of the health maintenance organization's method for resolving enrollee complaints. Every health maintenance organization shall annually provide to its enrollees: (1) A description of services and information as to where and how to secure them; and (2) A clear and understandable description of the health maintenance organization's method for resolving enrollee complaints. Every health maintenance organization shall annually provide to its enrollees: (1) A description of services and information as to where and how to secure them; and (2) A clear and understandable description of the health maintenance organization's method for resolving enrollee complaints.
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