There is established, as a subordinate agency under the Mayor in the executive branch of the government of the District of Columbia, an Office of Unified Communications. The Office shall centralize the customer service functions and activities of the District government’s 911, 311, and 727-1000 systems, and other facilities for emergency, non-emergency, and citizen service calls, and be responsible for the operation and maintenance of the District government’s radio technology and call center technology. The Office shall be under the supervision of a Director, Office of Unified Communications, who shall carry out the functions and authorities assigned to the Office.
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