(a) No medical creditor or medical debt collector that knows or should know about an internal review, external review, or other appeal of a health insurance decision that is pending or was pending within the previous 60 days may do any of the following: (1) Provide information relative to unpaid charges for health-care services to a consumer reporting agency. (2) Communicate with the consumer regarding the unpaid charges for health-care services for the purpose of seeking to collect the charges. (3) Initiate a lawsuit or arbitration proceeding against the consumer relative to unpaid charges for health-care services. (b) If a medical debt has already been reported to a consumer reporting agency and the medical creditor or medical debt collector who reported the information learns of an internal review, external review, or other appeal of a health insurance decision that is pending or was pending within the previous 60 days, such medical creditor or medical debt collector shall instruct the consumer reporting agency to delete the information about the debt. (c) No medical creditor that knows or should have known about an internal review, external review, or other appeal of a health insurance decision that is pending or was pending within the previous 60 days may refer, place, or send the unpaid charges for health-care services to a medical debt collector including by selling the debt to a medical debt buyer.
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