Colorado Code § 27-50-403

Behavioral health administrative services organizations - contract requirements - individual access - care coordination
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(1) The BHA shall develop a contract
for designated behavioral health administrative services organizations, which must include, but
is not limited to, the following:
(a) Requirements to establish and maintain a continuum of care and network adequacy in
the service area consistent with part 3 of this article 50, including but not limited to providing all
behavioral health safety net services described in section 27-50-301;
(b) Expectations for subcontracting with behavioral health safety net providers and other
providers, consistent with part 3 of this article 50, including prioritization of comprehensive
community behavioral health providers;
(c) Expectations for adherence to the universal contracting provisions developed
pursuant to section 27-50-203 and use of the universal contracting provisions with all relevant
subcontractors;
(d) Reporting requirements related to claiming federal funding for eligible services and
programs;
(e) Prohibitions on denying or prohibiting access to any medically necessary behavioral
health service, including medication-assisted treatment, as defined in section 23-21-803, for a
substance use disorder;
(f) Requirements to serve all individuals in need of services and a specific prohibition on
denial of services for any of the reasons provided in section 27-50-301 (4);
(g) Agreements on data collection and reporting, including any provisions necessary to
implement section 27-50-201;
(h) Procedures related to corrective actions pursuant to section 27-50-402;
(i) Any provisions necessary to ensure the behavioral health administrative services
organization fulfills the functions provided in subsection (2) of this section;
(j) Requirements for calculating and reporting the annual administrative costs. The BHA
shall establish and enforce the maximum allowable administrative cost ratios for the behavioral
health administrative services organizations and report the actual performance of each behavioral
health administrative services organization annually.
(k) A requirement that the behavioral health administrative services organization
perform appropriate fiscal management and quality oversight of providers in its network within
the scope of the provider's contract, including, but not limited to, the behavioral health
administrative services organization directly engaging in audits and corrective action plans with
providers in its network to ensure compliance with the contract.
(l) Requirements for the behavioral health administrative services organizations to
collaborate with diversion programs, statewide criminal justice programs, and the bridges
wraparound care program created pursuant to article 8.6 of title 16, when the programs are
available in the behavioral health administrative services organization's region.
(2) A behavioral health administrative services organization shall:
(a) Proactively engage hard-to-serve individuals with adequate case management and
care coordination throughout the care continuum;
(b) Implement trauma-informed care practices;
(c) Accept and provide behavioral health safety net services to individuals outside of the
behavioral health administrative services organization's region;
(d) Promote competency in de-escalation techniques;
(e) Through network adequacy and other methods, ensure timely access to treatment,
including high-intensity behavioral health treatment and community-based treatment for all
individuals including children, youth, and adults;
(f) Require collaboration with all local law enforcement and county agencies in the
service area, including county departments of human or social services and local collaborative
management programs within the service area;
(g) Triage individuals who need alternative services outside the scope of the behavioral
health safety net system;
(h) Promote patient-centered care, cultural awareness, and coordination of care to
appropriate behavioral health safety net providers;
(i) Collaborate with schools and school districts in the service area to identify gaps in
services and to promote student access to behavioral health services at school and in the
contracting with providers to build the network of behavioral health safety net services, inclusion
of relevant programs or services eligible for federal grants or reimbursement, including relevant
programs or services identified in the federal Title IV-E prevention services clearinghouse;
(j) Update information as requested by the BHA about available treatment options and
outcomes in each region of the state;
(k) Utilize evidence-based or evidence-informed programming to promote quality
services;
(l) Consider, when contracting with providers to build the network of behavioral health
safety net services, inclusion of relevant programs or services eligible for federal grants or
reimbursement, including relevant programs or services identified in the federal Title IV-E
prevention services clearinghouse; and
(m) Meet any other criteria established by the BHA.

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