(1) (a) Except in the circumstances described in subsection (2) of this section, a pharmacist shall provide patient counseling on new medication therapy and, based on the pharmacist's professional judgment and due diligence, may provide patient counseling for any other prescription. If the pharmacist is unable to provide patient counseling orally due to language barriers, the pharmacist may use alternate means to provide the patient counseling. (b) (I) Except as provided in subsection (1)(b)(II) of this section, all in-state pharmacies must ensure that their pharmacists provide patient counseling in accordance with this section. (II) This subsection (1)(b) does not apply to an other outlet. (2) A patient may decline patient counseling offered by a pharmacist. A pharmacist shall document, in the form and manner specified in board rules, when a patient declines patient counseling. (3) The board shall adopt rules specifying: (a) The alternate means by which pharmacists may provide patient counseling when language barriers preclude providing patient counseling orally; and (b) The form and manner for pharmacists to document when a patient declines counseling, which rules must specify a documentation process that is simple and allows the documentation to be completed electronically. (4) This section does not apply to pharmacists who dispense prescription drugs to persons in the custody of the department of corrections.
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