Colorado Code § 12-100-124

Investigations - findings - board actions - confidentiality of complaints
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(1) The board, on its own motion based on reasonable grounds or on the signed, written
complaint of any person, may investigate any person who has engaged, is engaging, or threatens
to engage in any act or practice that constitutes a violation of any provision of this article 100.
Actions under this section are governed by section 12-20-403.
(2) (a) Complaints of record that are dismissed by the board and the results of
investigation of the complaints shall be closed to public inspection.
(b) Upon completing an investigation, the board shall make one of the following
findings:
(I) The complaint is without merit, and no further action need be taken.
(II) There is no reasonable cause to warrant further action.
(III) The investigation discloses an instance of conduct that does not warrant formal
action and should be dismissed, but the investigation discloses indications of possible errant
conduct that could lead to serious consequences if not corrected. If this finding is made, the
board shall send a confidential letter of concern to the licensee or registrant in accordance with
section 12-20-404 (5).
(IV) The investigation discloses an instance of conduct that does not warrant formal
action but should not be dismissed as being without merit. If this finding is made, the board may
send a letter of admonition in accordance with section 12-20-404 (4) to the licensee or registrant
by certified mail.
(V) The investigation discloses facts that warrant further proceedings by formal
complaint. If this finding is made, the board shall refer the complaint to the attorney general for
preparation and filing of a formal complaint.
(c) The board shall conduct all proceedings pursuant to subsection (1) of this section and
this subsection (2) expeditiously and informally so that no licensee or registrant is subjected to
unfair and unjust charges and that no complainant is deprived of the right to a timely, fair, and
proper investigation of a complaint.
(3) Complaints of record that are not dismissed by the board and are the results of
investigations of the complaints shall be closed to public inspection, and any meeting concerning
the complaints shall be closed to the public during the investigatory period and until a stipulated
agreement is reached between the applicant or certificate holder and the board or until notice of
hearing and charges are filed and served on an applicant or certificate holder. Except for
confidential books of account, financial records, advice, reports, or working papers provided by
the client, the certified public accountant, or the certified public accounting firm, the board's
records and papers shall be subject to the provisions of sections 24-72-203 and 24-72-204
regarding public records and confidentiality.

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