Colorado Code § 10-15-105

Contract requirements - refund - full performance
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(1) (a) The preneed
contract shall bind the contract seller, or the heirs, assigns, or duly authorized representatives of
the contract seller, to provide the services or merchandise contained in the preneed contract.
(b) (I) The contract seller shall certify pursuant to subparagraphs (II), (III), and (IV) of
this paragraph (b) with the commissioner each form of preneed contract offered or sold by such
contract seller unless the contract seller notifies the commissioner that it will use preauthorized
forms made available by the commissioner. For preneed contracts that are funded by the
assignment of life insurance benefits, the assignment shall be deemed to be part of the preneed
contract, and the contract seller shall certify pursuant to subparagraphs (II), (III), and (IV) of this
paragraph (b) with the commissioner a copy of each form of assignment.
(II) Each contract seller of preneed contracts shall submit an annual report to the
commissioner listing any forms of preneed contracts and each form of assignment used or to be
used by the contract seller. Such listing shall be submitted on or before July 15, 2000, and on or
before July 1 of each subsequent year. The annual report shall include a certification by the
contract seller that, to the best of the seller's knowledge, each form for preneed contracts and
assignments in use complies with Colorado law. The commissioner may promulgate rules
specifying the necessary elements of the certification.
(III) Each contract seller shall submit to the commissioner a list of new preneed
contracts and forms of assignment. Such listing shall include a certification by the contract seller
that, to the best of the seller's knowledge, each new preneed contract or form of assignment
proposed complies with Colorado law. The commissioner may promulgate rules specifying the
necessary elements of the certification.
(IV) The commissioner shall have the power to examine and investigate the preneed
contract seller to determine whether the preneed contracts or forms of assignment comply with
the seller's certification and Colorado law.
(c) At the time the preneed contract is entered into, the contract seller shall furnish the
contract buyer with an accurate copy of the preneed contract.
(d) If the contract seller is a broker, or if the preneed contract requires any services to be
performed or merchandise to be provided by a general provider other than the contract seller, the
contract seller shall furnish the contract buyer with a copy of the agreement or a certificate
evidencing an agreement between the contract seller and such general provider whereby the
general provider or the heirs, assigns, or duly authorized representatives of such general provider
are obligated to perform the services or provide the merchandise as stated in the preneed
contract. Such agreement or certificate shall state that the general provider shall perform the
contract services and provide the merchandise specified in the agreement between the contract
seller and the general provider, under any fully paid preneed contract, without recourse against
the contract buyer or his or her heirs, assigns, or duly authorized representatives for any funds
due from the contract seller. Each such agreement or certificate evidencing each agreement shall
be filed with the commissioner. As an alternative to having a separate agreement with a general
provider, the preneed contract shall contain a signature and statement of guarantee by the general
provider or an authorized agent of said general provider to provide the merchandise and services
as agreed in the preneed contract.
(2) A preneed contract shall be written in clear, understandable language and shall be
printed or typed in at least eight-point type.
(3) A preneed contract shall conform to all other applicable state and federal statutes and
regulations.
(4) Each preneed contract shall:
(a) State on its face that "This preneed contract is not insurance; however, preneed
contracts and contract sellers are subject to regulation by the Colorado Division of Insurance."
(b) State the name and address of the principal office of the preneed contract seller and,
if not the same, the name and address of the principal office of the general provider;
(c) Identify the contract buyer and the preneed contract beneficiary;
(d) State the terms and conditions for cancellation by the contract buyer within the first
seven days of the contract buyer's signature to the preneed contract during which period the
contract buyer may provide the contract seller with written notice of cancellation. The contract
seller shall forward a one hundred percent refund to the contract buyer within ten calendar days
of receipt of the written cancellation.
(e) Provide that the contract buyer may cancel the preneed contract at any time after the
seven-day period provided in paragraph (d) of this subsection (4) and that any return of
consideration be made to the contract buyer, heirs, assigns, or duly authorized representatives in
a timely manner, not to exceed thirty days after the date of the request for return of consideration
in lieu of performance, and not to exceed forty-five days after the date of request for return of
consideration in case of default or cancellation;
(f) Contain a provision expressing the right of the contract seller to perform under the
preneed contract if the heirs, assigns, or duly authorized representatives of the preneed contract
beneficiary have not canceled the preneed contract within one hundred sixty-eight hours after the
death of the preneed contract beneficiary, or if previously authorized to perform prior to such
one hundred sixty-eight hours;
(g) Specify the services or merchandise, or both, to be provided, and clearly indicate that
the preneed contract seller guarantees and fully pays for each such service or merchandise, or
both, when it is provided, except for cash advances;
(h) Contain a provision providing that the preneed contract seller shall provide
merchandise as described in the preneed contract or of equivalent quality;
(i) (I) State on its face the manner in which it is funded. Each preneed contract shall
clearly state the terms of the consideration between the contract seller and the contract buyer.
(II) Such terms shall require that the contract buyer be responsible for paying any unpaid
balance of the preneed contract price.
(III) Where the consideration is an assignment of life insurance benefits, excluding
annuities, any unpaid balance shall not exceed the price of the services or merchandise provided
at the time of death of the preneed contract beneficiary, based on the general provider's general
price list then in force, in excess of the value of the assignment. Such assignment shall not
require the payment of any unpaid balance after the third anniversary of the issue date of the
preneed contract. The contract seller may require any assignment which has been reduced in
value by action of the policy owner to be returned to full value.
(j) Contain a provision stating that the contract seller is responsible for furnishing the
merchandise and services expressed in the preneed contract unless the contract buyer is in
default, the contract is canceled, or the assignment funding the contract is void, canceled, or
otherwise reduced in value by action of the contract buyer. The preneed contract shall provide
that in the case of the death of the preneed contract beneficiary, the contract buyer or, if the
contract buyer is deceased, such buyer's heirs, assigns, or duly authorized representatives are
entitled to a full return of consideration instead of performance by the contract seller. It shall
further provide whether or not a preneed contract, in case of default or cancellation, a preneed
contract which has not been performed, or promissory note executed in connection therewith,
may allow the contract seller to retain liquidated damages. In no event shall such liquidated
damages exceed the lesser of the funds received or fifteen percent of the total preneed contract
price. Such liquidated damages are deemed to be the reasonable value of administrative and sales
costs incurred.
(5) Any preneed contract for which merchandise has been contracted, manufactured, and
placed in storage shall guarantee that the merchandise, when delivered, shall be merchantable
and fit for its intended purpose.
(6) No contract seller shall condition a preneed contract upon the purchase of any other
item or contract unless such preneed contracts, other contracts, and any other item can be
independently purchased at the same stated price. Nothing in this section shall prohibit the sale,
purchase, or assignment of life insurance benefits to be identified in the preneed contract and be
used as full or partial consideration to fund a preneed contract.
(7) The contract seller shall be deemed to have fully performed under the preneed
contract when:
(a) The services or merchandise, or both, contracted for have actually been used in
conjunction with the death of the preneed contract beneficiary; or
(b) The services contracted for have actually been furnished; or
(c) The contract buyer has taken physical possession of the merchandise; or
(d) The merchandise contracted for, which the contract buyer has agreed to purchase
prior to need, has been manufactured and placed in storage and a certificate of title or warehouse
receipt has been issued in the contract buyer's name, any such certificate of title or warehouse
receipt having effectively and unalterably transferred ownership of the merchandise to the
contract buyer and all such merchandise having been fully protected by casualty insurance
against all hazards; or
(e) Full payment to the manufacturer has been made by the contract seller within forty-
five days after the sale of the merchandise contracted for, which the contract buyer has agreed to
purchase prior to need, by the contract buyer, the merchandise has been manufactured not later
than six months thereafter and placed in storage, and a certificate of title or warehouse receipt
has been issued in the contract buyer's name, any such certificate of title or warehouse receipt
having effectively and unalterably transferred ownership of the merchandise to the contract
buyer and all such merchandise having been fully protected by casualty insurance against all
hazards, as stated in paragraph (d) of this subsection (7); or
(f) The merchandise contracted for, which the contract buyer has agreed to purchase
prior to need, has been installed upon or placed within the interment site of the contract buyer,
including the place of interment, entombment, or ground burial.
(8) In any preneed contract that includes merchandise contracted for pursuant to
paragraphs (d) and (e) of subsection (7) of this section, upon full payment for the merchandise
by the contract buyer, the title shall be deemed transferred to the contract buyer.
(9) (a) Notwithstanding any other provision of this section to the contrary, upon the
request and consent of the contract buyer, a preneed contract, related trust, or assignment of the
ownership or the benefits of a life insurance policy may be made irrevocable. However, the
contract buyer, or the person with the right of final disposition may, at any time before
performance, transfer the funds or the assignment to another contract seller or general provider
as required by applicable laws.
(b) The contract buyer or, if the contract buyer has died, the person authorized to direct
the disposition of the deceased contract buyer may select another funeral provider to provide the
prearranged funeral merchandise and services. If another provider is selected, the original
preneed seller may retain up to fifteen percent of the original preneed contract purchase price.
(10) (a) The contract seller shall:
(I) Disclose the name and address of the trustee who holds the preneed contract funds;
and
(II) Notify the buyer when the preneed contract funds are deposited into trust.
(b) To comply with this subsection (10), the disclosure must advise the consumer to
contact the commissioner if confirmation is not received by a specified time.

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