(a) On or before July 1, 2025, the commission shall, in a new or existing proceeding, determine whether to direct electrical and gas corporations to take into account a customerâs ability to pay in any of the following circumstances: (1) Before terminating service due to nonpayment. (2) Before terminating service for a customer on an amortization agreement. (3) In reconnecting service for a residential customer whose service was previously terminated for nonpayment. (b) In determining whether to direct electrical corporations to consider a customerâs ability to pay before terminating service, the commission shall consider whether to limit the amount an electrical corporation can collect up to an amount specified by the commission. (c) The commission shall consider impacts to participating and nonparticipating customers to inform the determinations made pursuant to subdivision (a).
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