(a) The commission shall develop a definition of energy affordability. (b) The definition of energy affordability shall establish energy affordability metrics based on household income and include the combined impact of electricity and gas bills. (c) The commission shall use energy affordability metrics for both of the following purposes: (1) To guide the development of any protections, incentives, discounts, or new programs to assist residential customers facing hardships or disconnections due to electricity or gas bills. (2) To assess the impact of proposed rate increases on different types of residential customers.
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