(a) Except as otherwise provided in subdivision (d), if a business has an established business relationship with a customer and has within the immediately preceding calendar year disclosed personal information that corresponds to any of the categories of personal information set forth in paragraph (6) of subdivision (e) to third parties, and if the business knows or reasonably should know that the third parties used the personal information for the third partiesâ direct marketing purposes, that business shall, after the receipt of a written or electronic mail request, or, if the business chooses to receive requests by toll-free telephone or facsimile numbers, a telephone or facsimile request from the customer, provide all of the following information to the customer free of charge: (1) In writing or by electronic mail, a list of the categories set forth in paragraph (6) of subdivision (e) that correspond to the personal information disclosed by the business to third parties for the third partiesâ direct marketing purposes during the immediately preceding calendar year. (2) In writing or by electronic mail, the names and addresses of all of the third parties that received personal information from the business for the third partiesâ direct marketing purposes during the preceding calendar year and, if the nature of the third partiesâ business cannot reasonably be determined from the third partiesâ name, examples of the products or services marketed, if known to the business, sufficient to give the customer a reasonable indication of the nature of the third partiesâ business. (b) (1) A business required to comply with this section shall designate a mailing address, electronic mail address, or, if the business chooses to receive requests by telephone or facsimile, a toll-free telephone or facsimile number, to which customers may deliver requests pursuant to subdivision (a). A business required to comply with this section shall, at its election, do at least one of the following: (A) Notify all agents and managers who directly supervise employees who regularly have contact with customers of the designated addresses or numbers or the means to obtain those addresses or numbers and instruct those employees that customers who inquire about the businessâs privacy practices or the businessâs compliance with this section shall be informed of the designated addresses or numbers or the means to obtain the addresses or numbers. (B) Add to the home page of its Web site a link either to a page titled âYour Privacy Rightsâ or add the words âYour Privacy Rightsâ to the home pageâs link to the businessâs privacy policy. If the business elects to add the words âYour Privacy Rightsâ to the link to the businessâs privacy policy, the words âYour Privacy Rightsâ shall be in the same style and size as the link to the businessâs privacy policy. If the business does not display a link to its privacy policy on the home page of its Web site, or does not have a privacy policy, the words âYour Privacy Rightsâ shall be written in larger type than the surrounding text, or in contrasting type, font, or color to the surrounding text of the same size, or set off from the surrounding text of the same size by symbols or other marks that call attention to the language. The first page of the link shall describe a customerâs rights pursuant to this section and shall provide the designated mailing address, e-mail address, as required, or toll-free telephone number or facsimile number, as appropriate. If the business elects to add the words âYour California Privacy Rightsâ to the home pageâs link to the businessâs privacy policy in a manner that complies with this subdivision, and the first page of the link describes a customerâs rights pursuant to this section, and provides the designated mailing address, electronic mailing address, as required, or toll-free telephone or facsimile number, as appropriate, the busine
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