FLAUM, Circuit Judge. Karen Duran, wife of appellant Cesar Duran, could not figure out how to lace a pair of recently purchased leather “L.A. Gear” high-top tennis shoes, so she sought assistance at a Foot Locker store in the Janesville (Wisconsin) Mall. Karen left the shoes with a Foot Locker employee who agreed to lace them; in the interim, she shopped elsewhere in the Mall and…
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