MEMORANDUM CATHERINE C. BLAKE, District Judge. Plaintiffs Robert and Shirley Goss, filed this action against defendant Bank of America, N.A. (“BAÑA”), as successor by merger to BAC Home Loans Servicing, LP, alleging that BANA’s apparent failure to process a mortgage modification, after the servicer informed the Gosses it would assist them in seeking a change to their mortgage terms, is grounds…
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